Florida Pharmacy Settles for $60,000

What Happened

Rx Express, a retail pharmacy in Panama City, Florida, agreed in October 2023 to pay $60,000 to resolve allegations that it unlawfully filled controlled substances. Owner Laura Ann Gould entered the civil settlement with the U.S. Attorney's Office for the Northern District of Florida. The DEA identified at least 58 prescriptions filled outside normal practice, including high-dose and combination prescriptions from practitioners over 300 miles away, without documentation. The pharmacy also agreed to two years of DEA compliance monitoring and admitted no liability.

“agreed to pay $60,000 to resolve allegations that it unlawfully filled controlled substances”
U.S. Department of Justice / U.S. Attorney's Office press release, Oct 4, 2023

Related Guidance

15 Red Flags of Drug Diversion — Behavioral and transactional indicators of diversion.
Investigation Playbook — How to investigate suspected diversion inside an organization.

Sources

U.S. Department of Justice / U.S. Attorney's Office press release, Oct 4, 2023

Case at a Glance

Setting: Retail pharmacy (Rx Express)
Drug: Controlled substances
Method: Filled at least 58 prescriptions outside normal practice without corresponding documentation
Status: Civil settlement October 2023: $60,000 fine and two-year DEA compliance monitoring agreement; no admission of liability

Source: U.S. Department of Justice

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Where this record connects to the site's working material. Links are chosen from the case's setting, drug and method fields.

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Last reviewed: September 2026 · Educational content, not legal advice.

About the author

DivertGuard is built and maintained by Alex Rodriguez, MHIIM, CPhT (also known as Jesus Rodriguez) — a drug diversion prevention program manager with more than a decade in pharmacy practice, including direct responsibility for a health-system controlled substance diversion prevention program.

Conference presentations

2025 — The Rounding Revolution: A High-Tech Approach to Diversion Prevention (with Emily Spiceland, PharmD)
2024 — No Pill Left Behind: Strategies for Comprehensive Drug Accountability (with Eric Andrews)
2022 — Ready for My Close Up! Implementing, Maintaining, and Expanding Drug Diversion Prevention Cameras (with Jeremy Quinn, Shawn Young, and John Bailey)

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Faculty, ASHP Drug Diversion Certificate
Speaker, Health Care Compliance Association (HCCA)
Published author, Pharmacy Purchasing & Products

Credentials

Doctorate candidate — Doctor of Health Informatics (DHI), Rutgers University, School of Health Professions; research on health data analytics and the prediction of cognitive decline
MHIIM — master's in health informatics, University of Tennessee Health Science Center (2019–2021)
CPhT — Certified Pharmacy Technician, with 10+ years of pharmacy practice across retail, hospice, compounding, home-health, and hospital settings

The assessment items, weighting, and case registry behind this site come from that operational background — building and running a diversion prevention program, not from vendor marketing. Every tool here is free, requires no signup, and is based on published regulatory and professional standards (DEA, Joint Commission, ASHP, CDC).

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Related Resources

Diversion Settlements & Fines

Settlements, civil penalties and criminal fines paid by hospitals and pharmacies in documented drug diversion cases, with the amount, year and primary source for each

Penalty Outcomes in the Case Records

Counts of the outcomes the registry records state: prison, probation, fines, licence actions and restitution, with stated sentence lengths by band and by drug class

Registry Insights: Sentences, Fines, States and Outcomes

Sentence lengths, fines and restitution, cases per 100,000 pharmacists by state, and plea and licence outcomes, each counted from the case records with its n, plus charts of cases by year, state and drug class

Florida Pharmacy Settles for $60,000 Over CSA Claims